How To Leave Seller Feedback On Amazon

How To Leave Seller Feedback On Amazon – Full Guide

This article gives you a full guide on How To Leave Seller Feedback On Amazon. Every buyer is allowed to leave a feedback once a transaction is completed on Amazon.
Essentially, a feedback reflects the buyer’s experience with a particular seller, feedbacks can be either negative or positive and they have vital roles in the growth of any business on Amazon.

In all honesty, the importance of feedbacks can never be overemphasized. Every seller wants a positive feedback from buyers, no one wants to have a negative feedback on his or her seller account.

If you want to leave a seller feedback and you seem lost, take your time to read this article and you’ll get all the answers you need.

On this article, we will show you how to leave seller feedback on Amazon and how to remove negative feedback from Amazon as a seller.

There are lots of useful Amazon articles on our website for Amazon users and employees, see them here.

What Is A Seller Feedback On Amazon?

A seller feedback tells a lot about the services rendered by a seller in Amazon. It is the review and comments made by buyers after successful transactions with sellers in Amazon.
Seller feedback rates a seller’s business performance, it is a measure of a seller’s performance quality. Amazon Seller Feedback is based on a scare of five-star.

Importance Of Seller Feedback On Amazon

Seller feedbacks help prospective customers to chose credible and efficient buyers on Amazon. As a seller, you stand a greater chance of having more sales when you have more positive feedbacks.

A negative feedback will hurt your account and affect its standing. Sellers with positive feedbacks are rated as reliable sellers, this translates to more sales.
Additionally, your items are going to get more visibility if you have lots of positive feedbacks. In the same vein, you are not going to get lots of sales with lots of negative feedbacks.

In simple terms, feedbacks are used by buyers to judge a seller against others, this is why every seller on Amazon wants a positive feedback. You can also learn how to track Amazon Registry Gifts.

Amazon Seller Feedback Policy

Amazon seller feedback policy urges buyers to leave feedbacks, ratings, and comments after ordering from a seller on Amazon.

A buyer’s comment should center on his or her buying experience, it should indicate if the buyer was impressed with how the purchase was packaged and shipped. It should also relate with the seller’s work quality and professionalism.

Buyers are also urged to indicate if they got good customer service and if they are willing to buy from the seller again.
A buyer can rate a seller from one star to five (five stars is the highest rating).
Amazon policy mandates a buyer to give a seller a chance to resolve any existing issue before leaving a critical rating. Amazon reserves the right to remove feedbacks that violate any of the guidelines or not related to buying experience.

Feedbacks that contain promotional contents, offensive language, illegal or abusive contents, personal information, articles, photos, product reviews, and pricing feedbacks will be removed by Amazon.

How To Leave Seller Feedback On Amazon

Amazon Seller Feedback Ratings

Below are the seller feedback ratings on Amazon.

  • 1 to 2 stars = negative feedback.
  • 3 stars = neutral feedback.
  • 4 to 5 stars = positive feedback.

How To Leave Seller Feedback On Amazon

If you are looking for ways to leave a seller feedback on Amazon, follow the guide below.

  • Log in to your Amazon account.
  • Go to ‘Your Orders‘.
  • Click ‘Leave Seller Feedback.
  • Locate the order you want to leave a feedback.
  • Chose from the available options that reflects your experience.
  • Click ‘Submit Feedback’.

How To Give Seller Feedback On Amazon App

If you want to leave a seller feedback on Amazon app, follow the steps below.

  • Navigate to ‘Your Orders‘.
  • Tap ‘Leave Seller Feedback’.
  • Find the order you are leaving the feedback.
  • Select any of the given options that best reflects your experience with the seller.
  • Tap ‘Submit Feedback’.

How Long Does Amazon Give Buyers To Leave Seller Feedbacks?

Amazon gives buyers a maximum of ninety (90) days from the date of order to leave comments and rating.
This means that a buyer will not be able to leave a seller feedback after 90 days from the date of order. Also learn how to use Similac Checks on Amazon.

How Long Before Leave Feedback Button Shows On Amazon?

The ‘Leave Seller Feedback’ button can take up to three (3) days from the date of order completion or cancellation to show.
If you recently made an order and you are not seeing the ‘leave seller feedback’ button, just give it some days and it will show.

How Many Feedback Can A Buyer Submit Per Order?

Amazon permits a buyer to submit only one feedback for each order. This means a buyer can not give more than one feedback for one order.

Amazon Rating Without Review

Amazon buyers are allowed to give a rating without comments or review. This means a buyer can simply select a rating option without submitting a review.

Amazon leave rating without review? Follow the steps below.

  • Go to ‘Your Orders‘.
  • In the customer reviews section, press ‘Write A Customer Review’.
  • Choose the Star Rating you want to give the seller.
    A green check mark will show to indicate successful rating submission.
  • Press ‘Submit’.

How To Edit Seller Feedback On Amazon

While buyers are urged to give seller feedbacks on orders, Amazon does not allow feedbacks to be edited. At best, a buyer is only allowed to remove the feedback but can’t edit it.
If there was an error in the feedback you submitted, keep reading this article to learn what you should do.

How To Delete Seller Review Amazon

If there was an error in a feedback that was submitted, it can only be removed but not edited. Only buyers are allowed to remove seller review on Amazon. To delete a seller review, follow the steps below.

  • Navigate to ‘Your Submitted Feedback’.
  • Locate the feedback you want to remove and click ‘Remove’ next to it.
  • Chose the reason you are removing the feedback.
    ‘ Press ‘Remove’.

Can I Post A New Feedback After Removing The Old One?

No, you can not post a new feedback after you had deleted the first one you made. This is why you should be sure of the feedback you are giving before submitting it. Feedbacks can only be deleted but not edited or replaced.

How To Remove Negative Feedback On Amazon As A Seller

A seller can not remove a negative feedback on Amazon. However, a seller can request for a feedback to be removed. To request for a feedback to be removed, follow the steps below.

  • Navigate to ‘Feedback Manager‘.
  • Move to ‘Recent Feedback’ table, click ‘Request Remove’ just below the ‘Actions’ column, next to the Order ID.
    Your feedback removal request will be received by Amazon. If your request is valid, the feedback will be removed.
    Also, you can try to contact the buyer to see if it is possible to resolve any issue that resulted in the negative feedback, then plead with the buyer to delete the negative feedback.