How To Undo A Gift Card On Amazon

How To Undo A Gift Card On Amazon – Complete Guide

How To Undo A Gift Card On Amazon – Undoing your gift card on Amazon is just like saying unredeeming it. Amazon allows users to undo or unredeem a gift card that was previously redeemed.
The process of undoing Amazon-branded gift cards is entirely different from gift cards from other companies.
However, there are certain hindrances to undoing a gift card on Amazon, these hindrance are applicable to both Amazon-branded gift cards and gift cards from other companies. This article will give you a complete guide on how to undo a gift card on Amazon and the possible reasons you might not be able to undo a gift card on Amazon.

What Are Gift Cards?

Gift cards are prepaid stored-value money cards that are used as cash alternative. A gift card has a specific amount of money stored and can only be used for purchase of goods or services in a specific store or approved stores and businesses.
Gift cards can be used to pay for products and services at gas stations, retails stores, restaurants, etc.
Gift cards usually come like a gift from the giver to the recipient, who will now redeem it in a particular store and use it for purchases.

How To Undo A Gift Card On Amazon

To undo an Amazon-branded gift card on Amazon, you’ll need to reach out to Amazon customer service and request for the gift card to be unredeemed. Understand that you can’t undo a gift card on Amazon yourself, this can only be done by Amazon. Follow the steps below on how to undo a gift card on Amazon.

  • Launch Amazon app or visit Amazon website.
  • Initiate a call or chat with Amazon customer service agent.
  • Tell them the type of card you want to undo (e-gift card or physical gift card).
  • Give a reasonable excuse for wanting to undo the card. Something like ‘you redeemed the gift card on this wrong account’ can fly.
  • The gift card ID or claim code may be requested, provide if requested.
  • Clearly tell the agent that you want the gift card unredeemed.
How To Undo A Gift Card On Amazon

How Are Amazon Gift Cards Delivered?

Amazon gift cards can be delivered via email, posts, text messages, and even on messaging platforms like Whatsapp.
Basically, you only need to send the gift card ID or claim code to the recipient. This means a gift card can be sent through any means of communication to the recipient. You can even call out the code or ID to the recipient via phone call.

Amazon Gift Card Terms and Conditions

Amazon doesn’t permit reloading, reselling of gift cards or using it to pay for products or services outside the Amazon marketplace or affiliated properties. Gift cards can not be purchased with user’s Amazon balance. Customers must use their credit or debit cards as payment methods when purchasing gift cards on Amazon.
Gift cards must not be used to felicitate shipment or resale of goods from Amazon.
Lastly, Amazon doesn’t permit using its gift cards for unauthorized marketing, advertising, or sweepstakes.
More on Amazon gift card terms and conditions can be found on Amazon website here.

Put Amazon Gift Card On Wrong Account

If you put your Amazon gift card in the wrong account, you can always request for it to be undone. Understand that this will only be possible if you’ve not made any purchase with the funds on the gift card. Once a gift card has been redeemed on an account, it stays linked to that account, it can be unlinked as long as no part of its funds have been used for purchase.
An unredeeming request won’t be attended to a gift card that has been used, the gift card must be unredeemed with the funds intact.
Reach out to Amazon customer service and inform them that you mistakenly put the gift card on a wrong account and you wish to undo it. The process is pretty simple though you’ll pray your request is granted. As long as you’ve not tempered with the funds on the gift card, you’ve got a high chance your request will be granted.

If I Delete My Amazon Account Will I Lose My Gift Card?

If you delete your Amazon account, you will automatically lose any gift card that was redeemed in the account. Your Amazon gift cards balance won’t be available for you to make purchase with, you lose access to them. However, any credit card you bought for anyone with your account can still be redeemed and used on their accounts.
Deleting your Amazon account means completing stripping you off your access to all products and services that are linked with your account, these include gift cards that were redeemed on your account.

I Only Want To Use Part Of My Amazon Gift Card Balance

You are allowed to use part of your Amazon gift card balance to pay for purchases. Ensure to use up the remaining balance to avoid it being a waste. Amazon allows customers to use part of their gift card balance to pay for items in the platform.
Let’s say your gift card balance says $1,400, and you want to purchase an item for $350. You can easily selected gift card balance as your payment method and you’ll be left with $1,050.

How Can I Use Part Of My Amazon Gift Card Balance?

Customers are allowed to partially use their Amazon gift card balance to make purchases on the online retail store. If you want to use part of your Amazon gift card balance, follow the steps below.

  • Visit Amazon website or launch Amazon app.
  • Sign in to your Amazon account with your account details.
  • Search for the products you want to purchase and add them to cart.
  • Click proceed to checkout and select Gift Card Balance as your payment method.
  • Go ahead and make the payment.
    Your gift card balance will be debited and you’ll have the remaining amount to spend on another purchase.

How To Remove Gift Card From Amazon App

You can easily remove gift cards issued by other companies from your Amazon account using the app. It’s pretty simple unlike removing Amazon-branded gift cards. Follow the steps below on how to remove gift card from Amazon app.

  • Visit Amazon website or launch Amazon app.
  • Log in to your Amazon account.
  • Look at the top right and click on your name.
  • Scroll down and click ‘your payments’.
  • Under cards & accounts, select the gift card you want to remove.
  • Click ‘edit’ and wait for the card details to open.
  • Scroll to the bottom and click ‘remove from wallet’.
  • Confirm the action by clicking ‘remove’.

Remove Amazon Gift Card As Default

Amazon allows customers to set default payment method for their preferred address. You can remove Amazon gift card as default payment by changing your default payment method to a credit or debit card under ‘your account’.


Follow the steps below to know how to remove Amazon gift card as default.

How To Undo A Gift Card On Amazon
  • Launch Amazon app or visit Amazon website.
  • Log in to your Amazon account if you haven’t.
  • Locate the top right and click on your name.
  • Click ‘see all’ beside ‘Your Account’ if you can’t locate ‘Your Payments’ under payments.
  • Click ‘settings’ in ‘Your Account’ page.
  • Click ‘Default Purchase Preference’.
  • Click the gift card details under the address you want to remove gift card as balance.
  • Select or add a new payment method.
  • Click ‘continue’ when you are done.

Transfer Amazon Gift Card To Another Account

You can easily transfer an Amazon gift card to another account by first unredeeming it from your present account and redeem it on the other account. Note that you can’t do this if any part of the gift card funds has been used for purchase. You can only transfer Amazon gift card to another account if the funds have not been touched. Read more about how to transfer Amazon gift card to another account here.
If the funds are intact, reach out to Amazon customer service and request for the card to be unredeemed.

How To Separate Gift Cards On Amazon

You can’t separate gift cards on Amazon, this is because gift card funds are merged together as gift card balance. Whenever a card is redeemed, the money on that card is deposited in the credit card balance. At this point, it becomes impossible to automatically separate the gift cards.

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