If you have been looking for how to delete DHgate account, you have just landed on the right page. DHgate is no doubt one of the top marketplaces where buyers meet suppliers of Chinese made products.
DHgate offers a wide variety of products, including electronics, apparel, home goods, jewelry, and more. The company has over 31 million global registered buyers and over 2.2 million sellers.
In order for you to successfully make a purchase on DHgate, you must create an account. The process of creating an account on DHgate is pretty straigh forward and you can get done within a few minutes. However, lots of folks have been getting confused over how to delete DHgate account.
On this post, we are providing a step-by-step guide on how to delete DHgate account, we will also explain how to delete messages on DHgate ap, how to delete DHgate review, and how to change DHgate username.
Can I Delete DHgate Account?
Yes, you can delete your DHgate account if you no longer want to use it, DHgate allows users to easily delete their account. Once you delete your account, all of your personal information, including your order history, will be permanently deleted.
Just before you delete your DHgate account, if you have any outstanding orders, you will need to cancel them before commencing hte account deleting process. Also, if you have any refunds pending, you will need to wait until they have been processed before you can delete your account.
However, you should be aware that if you delete your DHGate account, you will not be able to create a new one with the same email address. Another point is that if you delete your DHGate account, you will lose access to any rewards or points that you have accumulated.
Lastly, once you have deleted your DHgate account, you will need to create a new account if you ever want to do business with DHGate again. Also read “Does DHgae ID?”
How To Delete DHgate Account
Like we have explained before, deletig a DHgate account is easy and should not take much of your time, follow the steps below on how to delete DHgate account:
- Go to the DHGate website and log in to your account.
- Click on the “My Account” tab.
- Select the “my DHgate” option from the drop-down.
- Scroll down to the bottom of the page and click on the “Delete Account” link.
- Enter your password and click on the “Delete Account” button again.
- A confirmation message will appear. Click on the “Yes, I want to delete my account” button to confirm.
Once you have completed the account deleting process, your DHgate account will be deleted immediately.
How To Delete Messages On DHgate App
Please note that you can only delete messages that you have sent or received, you cannot delete messages that have been sent by other users. Below are the steps on how to delete messages on DHgate app:
- Open the DHGate app and log in to your account.
- Tap on the “Message” icon in the bottom navigation bar.
- Tap on the message that you want to delete.
- Tap on the three dots in the top right corner of the message.
- Tap on “Delete Message”.
- A confirmation message will appear, tap on “Delete” to confirm.
- If you want to delete multiple messages at once, you can hold down on the first message and then tap on the other messages that you want to delete.
- If you accidentally delete a message, you can try to recover it by going to the “Deleted Messages” folder. However, this folder is only accessible for a limited time, so you should act quickly if you want to recover a deleted message.
- If you want to prevent other users from seeing your messages, you can enable the “Delete Messages After Viewing” setting. This setting will delete all messages that you have sent or received after the recipient has viewed them.
Also find out if DHgate take Klarna
How To Delete DHgate Review
DHgate makes it possible for users to delete reviews, users are only able to delete their own reviews. Below are the steps on how to delete DHgate review:
- Go to the DHGate website and log in to your account.
- Click on the “My Account” tab.
- Click on “Orders”.
- Click on the order that you want to delete the review for.
- Click on “Reviews”.
- Click on the “Delete Review” button.
- Click on the “Delete” button to confirm once the confirmation notice pops up..
Can I Change My DHgate Username?
No, you cannot change your DHGate username, your username is your unique identifier on the DHGate platform, and it is not possible to change it. Your only hope of changing of your username is to contact DHgate customer service. However, you can change your display name, which is the name that other users will see when they interact with you on DHGate.
How To Change DHgate Username
You can change your DHgate username by sending a request to DHgate customer service, users can not change their usernames by themselves. Below are the steps on how to change DHgate username:
- Go to the DHgate website and click on the “Customer Service” link at the top of the page.
- Select the “Customer Service” option.
- Scroll down and click on the “Online Service” button.
- Login to your DHgate account.
- Enter your contact information and a brief description of your problem.
- In the “Subject” field, enter “Change Username Request”.
- In the “Message” field, enter your current username and the new username that you would like to use.
- Click on the “Submit” button.
A DHgate customer service representative will contact you as soon as possible to help you with your request. Also read What Does Pending Delivery Confirmation Mean On DHgate
Change DHgate Password
Below are the steps on how to change your DHgate password:
- Go to the DHgate website and log in to your account.
- Click on the “My DHgate” tab at the top of the page.
- Click on the “Profile” tab.
- Scroll down to the “Password” section.
- Enter your current password in the “Current Password” field.
- Enter your new password in the “New Password” field.
- Enter your new password again in the “Confirm New Password” field.
- Click on the “Save” button.
Your password will be changed immediately. If you have any problems changing your DHgate password, you can contact DHgate customer support for help.
DHgate Closed My Account
There are a few reasons why DHgate might close your account, find some of the reasons below:
- Fraudulent activity: If DHgate suspects that you are engaging in fraudulent activity, such as using a stolen credit card or creating multiple accounts to exploit promotions, they may close your account.
- Violation of terms of service: If you violate DHgate’s terms of service, such as by posting inappropriate content or spamming other users, your account may be closed.
- Inactivity: If you do not log in to your account for a long period of time, DHgate may close your account to free up space for active users.
If your account has been closed, you will receive an email from DHgate explaining the reason for the closure. You can also contact DHgate customer support to appeal the closure of your account. Find out if DHgate accept Afterpay
DHgate Order Disappeared
If your DHgate order disappeared, it is possible that the order has been cancelled, shipped, or refunded. Find some of the reasons why your DHgate order disappeared below:
- The order has been canceled: If you cancel an order, it will disappear from your order history.
- The order has been shipped: Once an order is shipped, the tracking number will be updated in your order history. However, if the tracking number is not updated, the order may disappear from your order history.
- The order has been refunded: If an order is refunded, it will disappear from your order history.
- There is a problem with your account: If there is a problem with your account, such as a billing problem, your orders may disappear from your order history.
If you are not sure why your DHgate order has disappeared, you can contact DHgate customer support for help.
Deleting your DHgate account is a simple process that can be completed in a few minutes. Once your account is deleted, all of your personal information will be permanently removed from DHgate’s servers.
How do I delete my DHgate account? To delete your DHgate account, you can follow these steps:
- Go to the DHgate website or app and log in to your account.
- Click on your profile picture in the top right corner of the page.
- Select “My DHgate” from the dropdown menu.
- Scroll down to the bottom of the page and click on “Delete Account”.
- Enter your password and click on “Delete Account” again to confirm.
What happens when I delete my DHgate account? When you delete your DHgate account, all of your personal information will be permanently removed from DHgate’s servers. This includes your name, email address, shipping address, credit card information, and order history.
Can I delete my DHgate account if I have orders pending? Yes, you can delete your DHgate account even if you have orders pending. However, you will need to cancel your orders before you can delete your account.
Will I get a refund if I delete my DHgate account? If you cancel your orders before you delete your account, you will be eligible for a refund. However, if you delete your account without cancelling your orders, you will not be eligible for a refund.
How long does it take to delete my DHgate account? Once you have submitted the request to delete your account, it may take up to 72 hours for your account to be permanently deleted.